Confidence & Assertiveness (1 Day)

 

This workshop provides practical advice and techniques to boost your confidence and build self esteem.

Share experiences with others in a safe environment, understand your own behavioural styles and those of others and develop achievable techniques for communicating and behaving more assertively.

On our Confidence & Assertiveness course you will learn strategies for handling conflict, communicating assertively and developing relationships, these can be applied both at work and in your

personal life.

   

After attending this Confidence & Assertiveness workshop, delegates will be able to:

   

• Recognise the link between assertiveness, confidence and self-esteem

• Identify the best approach to use when voicing ideas and opinions to colleagues and especially senior managers

• Handle difficult situations and people confidently and assertively

• Deal with criticism, confrontation, anger and negativity effectively and positively

• Overcome feelings of apprehension and understand the importance of language and body language to assertiveness

• Develop techniques for better working relationships using assertiveness