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Confidence & Assertiveness (1 Day)


This workshop provides practical advice and techniques to boost your confidence and build self esteem.

Share experiences with others in a safe environment, understand your own behavioural styles and those of others and develop achievable techniques for communicating and behaving more assertively.

On our Confidence & Assertiveness course you will learn strategies for handling conflict, communicating assertively and developing relationships, these can be applied both at work and in your

personal life.


After attending this Confidence & Assertiveness workshop, delegates will be able to:


  • Recognise the link between assertiveness, confidence and self-esteem

  • Identify the best approach to use when voicing ideas and opinions to colleagues and especially senior managers

  • Handle difficult situations and people confidently and assertively

  • Deal with criticism, confrontation, anger and negativity effectively and positively

  • Overcome feelings of apprehension and understand the importance of language and body language to assertiveness

  • Develop techniques for better working relationships using assertiveness

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