Confidence & Assertiveness (1 Day)
This workshop provides practical advice and techniques to boost your confidence and build self esteem.
Share experiences with others in a safe environment, understand your own behavioural styles and those of others and develop achievable techniques for communicating and behaving more assertively.
On our Confidence & Assertiveness course you will learn strategies for handling conflict, communicating assertively and developing relationships, these can be applied both at work and in your
After attending this Confidence & Assertiveness workshop, delegates will be able to:
Recognise the link between assertiveness, confidence and self-esteem
Identify the best approach to use when voicing ideas and opinions to colleagues and especially senior managers
Handle difficult situations and people confidently and assertively
Deal with criticism, confrontation, anger and negativity effectively and positively
Overcome feelings of apprehension and understand the importance of language and body language to assertiveness
Develop techniques for better working relationships using assertiveness